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...Chapter learning objectives explain the purposes of performance appraisals and reasons they fail identify characteristics an effective appraisal program describe different sources information various methods used for evaluation outline interview managing human resources e by bohlander snell sherman south western thomson presentation slide other hrm functions why may establishing standards strategic relevance basic criteria deficiency considerations criterion contamination reliability linked elements that affect to organizational goals measures are competencies not part actual measure strategies zone valid assessment aspects consistent measurement across raters measured or over time...