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...After studying this chapter you should be able to describe the appraisal process develop evaluate and administer at least four performance tools explain illustrate problems avoid in appraising list discuss pros cons of six methods perform an effective interview using different raters appraise a person s prentice hall inc all rights reserved comparing management evaluating employee current or past relative his her standards employers use make sure employees are working toward organizational goals why increasing by reflects popularity total quality tqm concepts belief that traditional appraisals often not just useless but counterproductive necessity today globally competitive industrial environment for every efforts focus on helping company achieve its strategic introduction play integral role employer help planning correcting deficiencies reinforce things done correctly identifying strengths weaknesses useful career affect salary raise decisions classroom teaching students source richar...