Lecture Outline • What Operations and Supply Chain Managers Do • Operations Function • Evolution of Operations and Supply Chain Management • Globalization and Competitiveness • Operations • Strategy and Organization of the Text • Learning Objectives for This Course What Operations and Supply Chain Managers Do • What is Operations Management? • design, operation, and improvement of productive systems • What is Operations? • a function or system that transforms inputs into outputs of greater value • What is ...
Learning Objectives • Define the terms operations management and supply chain • Identify 3 major functional areas of organizations and describe how they interrelate • Identify similarities and differences between production and service operations • Explain the key aspects of operations management decision making • Describe the operations function and the nature of the operations manager’s job • Describe current issues in business that impact operations management What Is “Operations Management” ABC News: “Inside Amazon: Secrets of ...
Contents- • Operations management • Goal of operations management • Transformation process • History of operations management • Employment shif • Goods v/s Services • Goods service continuum • Manufacturing System • Volume variety graph • Buisness strategy • Environment scan • SWOT analysis • Porter’s five forces model • Competitive Priorities Operations Management • Operations management is the management of processes that transform inputs into goods and services that add value for the customer. • Operations management is ...
Chapter 8 Production and operations management Chapter 11: Strategic Leadership Learning outcomes • Explain what is meant by the term ‘operations management’ • Understand some of the basic concepts of operations management • Understand the relationship between operations and strategy • Explain the roles of operations within strategy • Understand the concept of planning operations capacity • Understand the importance of product design and transformation process design Chapter 11: Strategic Leadership Learning outcomes (continued) • Understand the concept of ...
Operations Management = OM Management of ANY activities/process that create goods and provide services » Exemplary Activities: Forecasting, Scheduling, Quality management Why to study OM » At a typical manufacturing company Profit 5% OM Cost 21% Marketing Cost 26% Manufacturing Cost 48% 2 Operations Management = OM The management of systems or processes that create goods and/or provide services Organization Finance Operations Marketing The distinct –active- role of operations: Inputs become Outputs after some Transformation 3 Operations example in ...
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