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...Sheet instructions crm comparison template select the systems that you would like to compare add names in columns c onward below if need more than copy k and l paste them into column m onwards remove any criteria are not important for level of multiplier assign each score your total we have used hubspot give an initial example how complete please note price lower higher priced because it is reversed can sometimes catch out change amounts adjust values cells b lkup worksheet chart system nothing poor very good calculated high scalability standard ease use customisation vendor strength reviews user opportunity management pipeline reporting marketing automation integration phone email functionality mobile chat documents social media activity security fault tolerance licence type support...