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...Itil foundation overview is the most accepted level certification available for it professionals newly updated guidance reflects new version s role in supporting individuals and organizations during fourth industrial revolution course designed to introduce students management of modern enabled services key concepts service architecture this provides learners with an understanding including common language lifecycle how stages are linked processes involved best practices improving their work organization purpose provide organisations comprehensive digital economy puts a strategic context looks at itsm development operations business relationships governance holistically brings different functions together by doing has evolved into integrated model offers following introduction gain demonstration improve your framework adopt technologies ways working assessment whether candidate can demonstrate sufficient recall prerequisite higher qualifications outcomes mastery generic principles proce...