The words contained in this file might help you see if this file matches what you are looking for:

...Itil foundation course outline introduction supports the existing investment that people and organizations have made in as it is an expansion on framework protected because provides a practical flexible transition helps adopt new ways of working purpose day first to be offered latest version qualification introduce students essential concepts associated with prepare take certificate service management examination will give understanding common language key furthermore enable progress onto more specialised courses qualifications becoming available towards end contents candidates can expect gain comprehension awareness following topics upon successful completion education components related this certification understand how guiding principles help organization adapt describe nature use interaction seven focus value start where you are iteratively feedback collaborate promote visibility think work holistically keep simple optimize automate system activities chain they interconnect inputs ...