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picture1_Agreement Sample 201569 | Service Level Agreement


picture2_Agreement Sample 201569 | Service Level Agreement picture3_Agreement Sample 201569 | Service Level Agreement

 88x       Filetype PDF       File size 0.26 MB       Source: eforms.nic.in


File: Agreement Sample 201569 | Service Level Agreement
Service Level Agreement 1.Service Objective: 1.1 The objective of the implementing agency is to provide a centralized Messaging service to all employees working under the different arms of ...

icon picture PDF Filetype PDF | Posted on 10 Feb 2023 | 2 years ago
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...Service level agreement objective the of implementing agency is to provide a centralized messaging all employees working under different arms government both at central and state that efficient scalable reliable satisfies security requirements meets needs its users sla purpose this clearly define levels which shall be provided by scope document describes standard would rendered within framework including performance criteria availability services action taken in cases failure response repair times reserves right change update amend or modify any time such changes will intimated additional definitions for following are required false positive means wrong classification legitimate email message as spam malware scanning techniques result interfering with delivery known detectable existing anti virus software signatures used part office hours measured between receiving notification user recovery scheduled maintenance work performed own network data center servers resources notify about exp...
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