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...Nhs scotland leadership qualities framework personal being guidance notes july contents introduction to the why we need a overview of review using behaviours summary service excellence future focus for our leaders and managers are operating within context change complexity development individuals in leader manager roles as well teams take place strategic which they operate i e their particular part organisation across whole health social care this influences priorities challenges each individual faces role it shapes what required on objectives quality improvements performance targets however how lead terms values attitudes mindset is at least important deliver other words act behave can help make or break delivery agenda having consistent wide provides clarity about effective management high services expected organisations delivering underpin be used team plans organisational activities thereby ensuring alignment consistency between purpose original was developed by precursor national ...