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picture1_Measure Pdf Online 94737 | Q2 2019 Dublin Bus Performance Report Service Quality


picture2_Measure Pdf Online 94737 | Q2 2019 Dublin Bus Performance Report Service Quality picture3_Measure Pdf Online 94737 | Q2 2019 Dublin Bus Performance Report Service Quality

 102x       Filetype PDF       File size 1.18 MB       Source: www.nationaltransport.ie


File: Measure Pdf Online 94737 | Q2 2019 Dublin Bus Performance Report Service Quality
1 NTA Mystery Shops Dublin Bus Quarter 2 2019 41300621 Outline of Presentation • Background to Research • Section 1: Stop Maintenance Performance (SI) • Section 2: Customer Information Performance ...

icon picture PDF Filetype PDF | Posted on 17 Sep 2022 | 2 years ago

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...Nta mystery shops dublin bus quarter outline of presentation background to research section stop maintenance performance si customer information ci equipment e cleanliness c driver d summary appendix this programme monitors service quality and compliance with contractual requirements through shopping surveys measure key aspects delivery was designed provide robust actionable data the national transport authority overall eyes its customers were conducted during shoppers acting as passengers while waiting for on board selected routes around city a broad spread covered across different days week times day head office interviews also completed included in carried out by trained kantar millward brown interviewers following an initial pilot briefing session these use portable hapi handheld personal interviewing devices which enable both discreet effective captures location details at stops when boarding after alighting buses th march june we have used symbols indicate significant differences...
								

							

						
	
												
				
					
					
					
			
					
				
				
		
	

	
		





	

	
				

						

						
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										Category:  Uncategorized / Uncategorized 
										
Posted on: 17 Sep 2022 | 2 years ago
										
										
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																								2019,
																								dublin,
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Filetype: PDF
										
File size: 1.18 MB
										
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