Learning Enrichment Activity Oakland University Pawley Lean Institute 5 Whys Problem Solving 6633 18 Mile Road Sterling Heights, MI 48314 What is 5 Whys Problem Solving? Activity Procedure: The 5 ...
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...Learning enrichment activity oakland university pawley lean institute whys problem solving mile road sterling heights mi what is procedure the technique a simple write down specific process to follow solve any by writing issue helps you formalize and repeatedly asking question why five times describe it completely good rule of thumb peel away layers symptoms that can lead root cause team focus on same this strategy relates principle always current condition systematic use data where possible example overall customer complaints are up proper uses ask happens answer help identify below most basic reason if provided doesn t which eliminated would prevent wrote in step again reoccurrence provides framework for work loop back until agreement through more complex s identified problems as they occur case statement your company was unable get product request them time improper were produce emphasize person or blame turning because equipment failed into whos did fail making tedious desk intensi...