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...Chapter outline defining organizational behaviour ob making sense of in organizations how will knowing make a difference today s challenges the canadian workplace nancy langton and stephen p robbins fundamentals third edition copyright pearson education canada what is isn t common or just like psychology does about work life more understandable do managers employees face twenty first century field study that investigates individuals groups structure affect are affected by within for purpose applying such knowledge toward improving an organization effectiveness second inc why we to learn yourself others understand many you encounter become familiar with team help think people issues faced entrepreneurs consciously coordinated social unit composed two functions on relatively continuous basis achieve goal set goals...