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...Qms a quality management system is that defines operations to achieve consistency and creditability with customers refers what the organization does manage its processes or activities in order products services it produces meet objectives has set itself iso series international standards standard on generic means can be applied any large small whatever product sector of activity an auditable may certified market by outside agency weigers predominant today adopted countries economies general introduction principles ansi customer focus leadership involvement people process approach interrelated which transforms inputs into outputs continual improvement factual decision making mutually beneficial supplier relationships growth current m certs top for registrations china approx italy uk japan spain usa germany australia france south korea characteristics demonstrates commitment requirements policy measurable are renewed identified analyzed managed satisfaction measured data collected used e...