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...Iso sales law what is the problem solution a quality management system example whys certification members of family standards other plan do check act legal requirements not based on examples outside commerce mandates to use intended address theoretical scientific advances matched by practical engineering in productive systems institutional rigidities obstruct creative solving taylorism time motion studies expanded division labor increase productivity dehumanizing deskilling conditions fordism combine mass production and consumption very large runs standardized products from highly automated assembly lines balance economic power shifts big manufacturers away distributors retailers consumers workers passive markets dominated hierarchical corporations reverse direction exercise market focus customer allow pull instead producer push plus advertising create demand network top down hierarchy an framework promote collaboration charles sabel s democratic experimentalism economy anthony giddon ...