HR Strategies Key to Leader Success Dr. Rita Fields Copper Phoenix Consulting, LLC Biography of Dr. Rita Fields Dr. Fields has nearly two decades of experience in human resources management in information technology, research and education, consulting and healthcare. She is very active in the community, serving on five non-profit boards. She is also engaged in her profession through membership in professional societies. Her career highlights include: • The developing and successfully implementing a $1 million comprehensive career center for entry level employees. • Designing the human capital strategy for the pre-opening and operations of the award winning Henry Ford ...
Operations Management = OM Management of ANY activities/process that create goods and provide services » Exemplary Activities: Forecasting, Scheduling, Quality management Why to study OM » At a typical manufacturing company Profit 5% OM Cost 21% Marketing Cost 26% Manufacturing Cost 48% 2 Operations Management = OM The management of systems or processes that create goods and/or provide services Organization Finance Operations Marketing The distinct –active- role of operations: Inputs become Outputs after some Transformation 3 Operations example in Manufacturing: Food Processing INPUTS PROCESS OUTPUTS Raw vegetables Cleaning Clean vegetables Metal sheets Cutting/Rolling/Welding Cans Energy, Vegetables Cutting Cut vegetables ...