Agenda Negotiation and Communication Negotiation Styles Impact of Emotions Culture and Context Sharing Examples and Practical Approaches Implementation Negotiation Negotiation is a dialogue intended to resolve disputes to produce an agreement upon courses of action to bargain for individual or group advantage to craft outcomes to satisfy various interests It is the primary method of alternative dispute resolution. Negotiation Negotiation involves three basic elements: Process; Behavior; Substance. Process Process: How the parties negotiate; Context; Parties involved; Tactics used; Sequence and ...
Objectives 1. Recognize negotiation is a key component of most personal and professional interactions. 2. Knowledge of the 5 most common negotiation styles. 3. Understand personal negotiation styles, how to utilize them effectively, and benefits of mastering more than one style. 4. Practice negotiation Defining Negotiation An interactive communication process that may take place whenever you want something from someone else or they want something from you. - Teenager wants the car keys - Couple deciding where to go out ...
Introduction • Removing the obstacles to negotiation is the critical first step in moving toward negotiated agreements. • Common obstacles: –Parties do not recognize that they are in a bargaining position. –Parties fail to identify a good opportunity for negotiation, and may use other options that do not allow them to manage their problems as effectively. –Parties may bargain poorly because they do not fully understand the process and lack good negotiating skills. Negotiating Intractable Conflict &bull ...
The Ohio State University Alumni Association, Inc. Lhota Office of Alumni Career Management Career and Professional Development • Career Changes: Launching Transition Underemployment Unemployment Encore Career • A Lifelong Process: Assessment Exploration/Research Personal Branding Networking Job Search Professional Development 2 Lhota Office of Alumni Career Management Tackling Tough Questions in the Interview Agenda: • General rules about handling tough or inappropriate questions • TMAY! Tell me about yourself • Gaps in employment record • Over/Under qualified • Illegal questioning &bull ...
Chapter Outline Promotion and Communication Promotion Mix Chapter Outline Personal Selling - Personal Selling vs. Advertising - Varying Quality and Style of Personal Selling - Intercultural Negotiation - Motivation - Telemarketing - Expatriate Personnel Chapter Outline Publicity - The Nature of Publicity - The Management of Publicity - Negative Publicity Sales Promotion - The Nature of Sales Promotion - Restrictions Overseas Product Exhibitions Purposes of Promotion communicate (inform) persuade (influence) Process of Communication Source Encoding Message (Information) Decoding Destination ...
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