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...What is communication the transfer of information a message between sender and recipient can be influenced by your emotions cultural situation medium used to communicate location two people interpret identical in different ways depending on their personal influences subtle such as eye contact lack general body language effective skills are important possess both life workplace why help resolve or avoid problems conflicts it helps you connect with others share ideas clarifies reducing wasted time builds relationships teamwork trust develop knowledge base which make better choices interpersonal at home work us understand overcome diversities clarify situations skill that employers look for an employee necessary advocate rights needs benefits boosts morale encourages exchange new increases efficiency productivity because everyone understands role less ambiguity tasks forms when able accomplish stops confusion frustration clear goals communicated dedication commitment feeling valued input ...