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...D e v r learning objectives s t h g i l a c after studying the chapter you should be able to n explain why effective communication helps an p m o organization gain competitive advantage w describe process and role of perception in networks that exist groups teams how advances technology have given managers new options for managing communications important skills management sharing information between two or more individuals reach common understanding importance good increased efficiency technologies improved quality products services responsiveness customers innovation through phases transmission phase which is shared by people hope he likes funny feedback birthday card gift got him assured sender must decide what share encodes message into language noise anything harming initial encoding channel decoding medium person receiver formulates decoded original now x b...