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...Listening is the ability to accurately receive messages in communication process key all effective without listen effectively are easily misunderstood breaks down and sender of message can become frustrated or irritated so important that many top employers give regular skills training for their employees this not surprising when you consider good lead better customer satisfaction greater productivity with fewer mistakes increased sharing information turn more creative innovative work also have benefits our personal lives including a number friends social networks improved self esteem confidence higher grades academic health wellbeing studies shown whereas speaking raises blood pressure brings it same as hearing refers sounds hear requires than focus means paying attention only story but how told use language voice other person uses his her body words being aware both verbal non your depends on degree which perceive understand these...