eng 209 wi business writing goodwill messages goodwill messages are special messages unlike good news message that say yes to the reader related to business goodwill messages are meant to ...
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...Eng wi business writing goodwill messages are special unlike good news message that say yes to the reader related meant build these always appreciated very nice letters receive because they often come as a pleasant surprise give positive relationships do not use letter make sales pitch purpose of is without any hidden scheme so thanking customer for his her would include an announcement about upcoming sale finding right words express feelings sometimes more difficult than ordinary ready made card even one s well designed and attractive simple does have same emotional impact personalized dr mary ellen guffey best selling author recommends five be selfless focus on sender sincere thank you should notice specific instead vague statements did job details your strategy approaching customers proved outstanding show honest with conversational everyday language spontaneous strive natural fresh direct avoid canned phrases if i may service please hesitate short fairly brief begin effectively wri...