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...Insurance operations claim procedures and the adjustment process claims adjusting is of determining coverage legal liability settling a function exists to fulfill insurer s promises its policyholders integral establishing an relationship reputation in directly impacts marketing retention policyholder goals complying with contractual policy fulfills this promise by providing prompt fair equitable service either paying first party covered under or on third loss against insured due marketed not only as financial mechanism provide indemnity losses but also ensure peace mind after has occurred were it for settlement recovery might be slow inefficient difficult some cases having allows settle case that easily resolved emotion e g plane crashes airlines benefit loved ones supporting profit goal avoid fraudulent effective should designed control costs assure are fairly reimbursed entitled resolution however overcompensation will raise cost cause better risks pay more their conversely unpaid fa...