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...Insurance preparedness and the claims process consumer education advocacy unit this presentation does not provide legal advice you should discuss specific questions with your trusted financial advisor or producer what is maryland administration mia state agency that regulates in licenses insurers producers agents brokers examines business practices of licensees to ensure compliance monitors solvency reviews approves policy forms rates are inadequate excessive unfairly discriminatory investigates provider complaints allegations fraud video how can help if feel insurer acted improperly have right file a complaint examples improper actions include denying delaying payment all portions claim terminating raising premiums without proper notice making false statements connection sale processing overcharging for services including premium finance charges...