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...The innovator s dilemma when new technologies cause great firms to fail clayton m christensen harvard business school press boston massachusetts copyright by president and fellows of college all rights reserved library congress has catalogued hardcover edition this title as follows p cm management innovation change series includes index isbn alk paper creative ability in industrial customer services success i ii hd c dc cip microsoft reader contents gratitude introduction part one why companies can how insights from hard disk drive industry value networks impetus innovate disruptive technological mechanical excavator what goes up t go down two managing give responsibility for organizations whose customers need them match size organization market discovering emerging markets appraise your capabilities disabilities performance provided demand product life cycle a case study dilemmas summary book group guide about author...