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...Annexure k proforma of service level agreement sla to be executed on non judicial stamp paper this made day between dakshin haryana bijli vitran nigam ltd hereinafter referred owner or dhbvn which expression shall include its administrators company incorporated under the companies act one part and having registered office at as contractor x name contracting successors executors permitted assigns other now therefore deed witnesseth purpose is clearly define levels provided by for duration contract until modified amendment in with mutual client depends infrastructure operated maintained supported project system installed critical importance business well obligations public large sets out what availability support guaranteed also explains penalties will applied if it fails meet desired forms an important aims enable two parties work effectively description services provide given tender document head required including o m so operate manage ht lt power distribution network all equipments i...