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picture1_Agreement Contract Sample 202507 | Annexure C Service Level Agreement


picture2_Agreement Contract Sample 202507 | Annexure C Service Level Agreement picture3_Agreement Contract Sample 202507 | Annexure C Service Level Agreement

 151x       Filetype PDF       File size 0.43 MB       Source: www.buyingfor.vic.gov.au


File: Agreement Contract Sample 202507 | Annexure C Service Level Agreement
Annexure C - Service Level Agreement Page 85 Annexure C Service Level Agreement 1886492_18\C Annexure C - Service Level Agreement Page 86 Table of Contents 1. Service Level Agreement Definitions ...

icon picture PDF Filetype PDF | Posted on 10 Feb 2023 | 2 years ago
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...Annexure c service level agreement page table of contents definitions other terms used in this sla provider performance assessment minimum standards key indicators client satisfaction survey audit review procedures reports by providers to be provided variations the governance roles and responsibilities management meetings agency contract managers assurance compliance report exemption policy unless context otherwise requires annual is defined item means form as amended from time notified lead department a manager measure personnel clients with provision services that applies engagement legal who are not appointed panel or for area law which proposes engage them kpis measures assess specified committee comprised general counsel set strategic direction arrangements under contracts an between respect includes state one more areas constitute variation change agreed accordance transactional data information relating each matter including i name abn ii number seniority solicitors providing ii...
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