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picture1_Agreement Sample 201866 | Sla Agreement


picture2_Agreement Sample 201866 | Sla Agreement picture3_Agreement Sample 201866 | Sla Agreement

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File: Agreement Sample 201866 | Sla Agreement
Policy & Procedures Help Desk Service Level Agreement (SLA) Department of Information Technology, 1 Public Square, Room 210 TABLE OF CONTENTS SCOPE .... 1 CUSTOMER SERVICE STATEMENT .. 2 HELP DESK ...

icon picture PDF Filetype PDF | Posted on 10 Feb 2023 | 2 years ago

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...Policy procedures help desk service level agreement sla department of information technology public square room table contents scope customer statement sevices hours operation methods for requesting assistance setting priority levels requests remote desktop access management hardware software standards inventory responsibilites support services are provided through the unit this is committed to delivering quality and technical solutions in county wide ensure best possible provides darlington staff with outlining specific priorities responsibilities related document represents a between it all departments employees who use computing resources managed by note subject modifications response changes needs striving satisfaction responding within published time frames interacting faculty respectful courteous manner feedback opportunities improvement continuously working improve regularly reviewing monitoring established performance indicators administrative personnel require following areas ...
								

							

						
	
												
				
					
					
					
			
					
				
				
		
	

	
		





	

	
				

						

						
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										Category:  Uncategorized / Uncategorized 
										
Posted on: 10 Feb 2023 | 2 years ago
										
										
Tag:
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Filetype: PDF
										
File size: 0.13 MB
										
Views: 90x
										
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Uploaded by:
										Wan learn
											

												Wan learn