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...Articles from the mediator handbook a training guide to mediation techniques and skills negotiation process is conflict management by which parties attempt resolve their own problems without assistance of outsiders simply that conducted with an outsider neutral third party called page its defined as sharp disagreement or collision ideas values interest competition for status power resources while interpersonal inevitable it need not be viewed only negative has both productive destructive potential generally may managed through six basic approaches ignoring avoiding producing situation coercion violence adjudication arbitration can have detrimental consequences individual society possible when disputants remove themselves are options responding do wish use alternative they turn voluntary dispute resolving in facilitates coordinates negotiations community centers schools any setting where choose help them settle differences sitting around talking about problem organized structured guides...