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...A guide to workplace mediation no matter how successful team or organisation is structured process in difficulties communication are almost inevitable which an impartial party the mediator helps any group of people working together differing parties resolve dispute beliefs values goals and life experiences all have that arisen between them potential contribute misunderstandings although most problems can be resolved responsible for facilitating determining with relatively little intervention it too easy procedure conflicting perspectives expectations escalate into something much more difficult has legal power does not impose solutions deal makes attempt judge situation recognising this cic offers service those involved communicate negotiate aimed at helping organisations prevent work towards their own agreement manage interpersonal enable better facilitates safe respectful discussion relationships build teams maximise organisational performance voluntary having right end time required ...