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...Chapter the research process overview introduction systematic well designed provides an effective approach to solution of many problems facing transportation agencies experience has shown that programs follow a sequence events which include activities in figure while shows steps as discrete life project should be considered continuum particular implementation must part plan and evaluation may undertaken at beginning or during its conclusion same are involved no matter whether is conducted by staff house through contract latter case there additional involving selection monitoring contractor this describes each these it also discusses client involvement some attributes successful researcher manager further information on contracts administration organization staffing departments contained nchrp synthesis development highway managing most have manual administrative processes program guide commentary been published board purpose not deal with issues but provide major conducting background ...