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...International journal of business and management invention issn online print x www ijbmi org volume issue september pp leadership behavior commitment the effect to employee job satisfaction performance on department population civil registration jakarta indonesia hidayat kaiman high school economic adhy niaga bekasi sudirman street no kranji west java tel web stieadhyniaga com abstract primary mission is providing excellent service people services provided requires a good working devices are human resources employees as servants public demands settlement society need be dealt with professionally given that condition plural which consists various tribes races nations because city serves state capital problems faced by dki completion document problem birth certificate identity card family immigration documents require rapid precise accurate research method used was cluster random sampling taking sample status well honorary workers in units tribe distributing questionnaires interviews thi...