leading change john p kotter transforming organizations why firms fail 1 allowing too much complacency without a sense of urgency people won t give that extra effort that is often ...
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...Leading change john p kotter transforming organizations why firms fail allowing too much complacency without a sense of urgency people won t give that extra effort is often essential they make the necessary sacrifices instead cling onto status quo and resist initiatives from above failing to create sufficiently powerful guiding coalition no matter how capable or dedicated staff head coalitions strong line leadership never seem achieve power required overcome which are massive sources inertia underestimating vision an appropriate transformation can easily dissolve into list confusing incompatible time consuming projects go in wrong direction nowhere at all under communicating by factor three patterns ineffective communication common group develops pretty good then proceeds sell it holding only few meetings sending memos organization spends considerable amount making speeches employee groups but most managers virtually silent despite efforts going newsletters some highly visible individu...