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...Aie uk ltd d problem solving process document number q t unit ringway industrialestate w www aieuk com eastern avenue lichfield e mail staffordshire wssf registered inenglandnumber vatnumber not controlled when printed unrestrcted commercial in confidence of scope the eight disciplines is an approach used to identify correct and eliminate reoccurrence quality problems it structured into emphasising team synergy as a whole believed be smarter than sum individuals origins u s government first like during second world war referring military standard corrective action disposition system for nonconforming material ford motor company documented method course manual entitled oriented this was written at request senior management power train organisation automaker which facing growing frustration same that were recurring year after usage major non conformances customer complaints inc warranty supplier reoccurring issues...