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...View metadata citation and similar papers at core ac uk brought to you by provided eastern michigan university digital commons emu digitalcommons senior honors theses college r d performance business plan daniel wiacek follow this additional works http emich edu part of the administration management operations recommended open access thesis is for free it has been accepted inclusion in an authorized administrator more information please contactlib ir degree type department first advisor elizabeth sikkenga keywords automotive vehicle sales service repair subject categories available table contents page executive summary mission values advantage company history industry profile s w o t analysis strengths weaknesses opportunities threats competitive strategy products services marketing demographics customer characteristics...