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picture1_Journal Pdf 84961 | Ijds V7n7 05


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 81x       Filetype PDF       File size 1.17 MB       Source: isdsnet.com


File: Journal Pdf 84961 | Ijds V7n7 05
International Journal of Development and Sustainability ISSN: 2186-8662 – www.isdsnet.com/ijds Volume 7 Number 7 (2018): Pages 2119-2138 ISDS Article ID: IJDS17101713 Service quality in the motor vehicle maintenance ...

icon picture PDF Filetype PDF | Posted on 13 Sep 2022 | 2 years ago

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...International journal of development and sustainability issn www isdsnet com ijds volume number pages isds article id service quality in the motor vehicle maintenance repair industry cape coast metropolis ghana emmanuel baffour awuah department mechanical engineering school technical university po box ad abstract tangibility provider reliability provided responsiveness empathy with which is rendered assurances there from may not be only factors that influence but also cost communication elements involved customer transaction this was revealed a study dwelt on degree based seven dimensions as means measuring multistep sampling technique used to select responses workshops garages while simple random employed shops purposive respondents questionnaire collect data utilizing point likert scale results showed perception levels customers high for tangibles assurance medium costing cut across boundaries it recommended providers should take advantage findings by improving upon delivery through ...
								

							

						
	
												
				
					
					
					
			
					
				
				
		
	

	
		





	

	
				

						

						
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										Category:  Uncategorized / Uncategorized 
										
Posted on: 13 Sep 2022 | 2 years ago
										
										
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