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...Objective of this lecture what is management system how to implement pdca cycle qms ems ohsas ims quality definition the totality features and characteristics a product or service that bear on its ability satisfy stated implied needs in simpler words has good when it complies with requirements specified by client today s perspective refers manufacturing goods services satisfactory customer environment i e maintaining healthy surroundings working atmosphere occupational safety iso an organization sets standards for establishing international standard setting non government voluntary body headquartered at geneva switzerland which promotes proprietary commercial industrial ii function design bunch particular purpose different products provide assurance they are using designing meets required regulatory note reviewed every five years revised if why certification increase efficiency development reduce risk accomplish feasible sustainable can be implemented systems any generic such as requir...