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...Outcomes participants in this training will be able to demonstrate a broad understanding of concepts quality compare and contrast the difference between management models an implementing qms their environment directorate promotion tut defines as at is interpreted high standards fitness for purpose transformation we staff commit ourselves meeting exceeding expectations our internal external customers by providing highest level service products possible within capacity add value individuals society commitment underpinned following tenets are accountable stakeholders view informs all performance delivery aimed fulfilling vision mission higher education committee relation specified national framework that encompasses differentiation diversity money judged full range purposes set out white paper judgments about effectiveness efficiency provision include but not confined labour market responsiveness cost recovery sense developing capabilities individual learners personal enrichment well requ...