QUALITY FUNCTION DEPLOYMENT CHAPTER 12 TEC 5133 Al Williams & Steve Whisnant QFD DEFINED A method for developing a design quality aimed at satisfying the consumer and then translating ...
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...Quality function deployment chapter tec al williams steve whisnant qfd defined a method for developing design aimed at satisfying the consumer and then translating s demands into targets major assurance points to be used throughout production phase founder dr mizuno professor emeritus of tokyo institute technology is credited with initiating system first application was mitsubishi heavy industries ltd in kobe shipyard japan...