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...Chapter information systems an overview l e a r n i g o u t c m s lo discuss common applications of computers and explain the differences between computer literacy define transaction processing management describe four major components system data mis course technology part cengage learning cont d importance in functional areas business how technologies are used to gain competitive advantage five forces model strategies for gaining review it job market summarize future outlook daily life all around you online classes grading grocery retail pda smartphones internet versus new era marketing youtube is popular video sharing service that can be as tool following examples corporations using promote their products services quiksilver ford models university phoenix home depot nikefootball having skills productivity software understanding role generating intelligence bi provides historical current predictive views operations environments gives organizations marketplace...