part one chapter one production and operations management introduction chapter one production and operations management chapter two productivity competitiveness and strategy irwin mcgraw hill the mcgraw hill companies inc 1999 ...
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...Part one chapter production and operations management introduction two productivity competitiveness strategy irwin mcgraw hill the companies inc function consists of all activ ities directly related to producing goods or providing services organization finance marketing business overlap types examples farming mining construction manufacturing power generation storage transportation warehousing trucking mail service moving taxis buses hotels airlines exchange retailing wholesaling banking renting leasing library loans entertainment films radio television concerts recording communication newspapers newscasts telephone satellites value added difference between cost inputs price outputs land transformation labor conversion capital process feedback control...