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...Welcome and agenda introductions defining leadership leading volunteers characteristics of great leaders personal creating your approach five fears truths parting thoughts copyright what is good difficult to define but you know it when see well said being in like a lady if have tell people are then aren t margaret thatcher definitions the only definition leader someone who has followers peter drucker influence nothing more less john c maxwell ultimately about way for contribute making something extraordinary happen alan keith function knowing yourself having vision that communicated building trust among colleagues taking effective action realize own potential warren bennis honesty integrity trustworthy fair equitable positive attitude strong inspiring organized walk their talk listen respectful supportive make things values ethics motivate others created opportunities safe space...