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...James a o brien introduction to information systems eleventh edition chapter objectives identify the major categories and trends of e commerce applications essential processes an system give examples how they are implemented in irwin mcgraw hill copyright companies inc all rights reserved several key factors web store requirements needed succeed explain business value types marketplaces discuss benefit trade offs clicks bricks alternatives electronic technologies process access control content management workflow security profiling catalog event notification personalizing collaboration search payment trading client merchant s browser server verify customer receive order review authorize or deny confirm credit cards bank accounts online buying bill cash visa debit cybercash checkfree cybergold mastercard banking clickcharge billerxpert qpass...