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...Objectives outline an effective strategy for writing routine business requests describe three common types of replies and positive messages six much your daily communication will involve including information or action on matters such as good news announcements goodwill from product operation hints technical support to refunds ordering glitches making is a part like all other have parts opening body close using the direct approach open with main idea which clear statement request use give details justify then by requesting specific you can make at beginning message course getting right point should not be interpreted license abrupt tactless pay attention tone assume that audience comply explaining justifying explain needed explanation smooth logical outgrowth remarks if complying could benefit reader sure mention multiple questions consider these tips ask most important first deal only one topic per question elements includes any relevant deadlines about how reached it isn t obvious ex...