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picture1_Journey Ppt 72534 | Directional Roadmap 2020 May2020 0


picture2_Journey Ppt 72534 | Directional Roadmap 2020 May2020 0 picture3_Journey Ppt 72534 | Directional Roadmap 2020 May2020 0

 126x       Filetype PPTX       File size 2.70 MB       Source: help.puzzel.com


File: Journey Ppt 72534 | Directional Roadmap 2020 May2020 0
How to create engaging customer dialogues …in a world in constant and rapid change The journey towards Omni-channel • Communication in all channels, using the same interface and the ...

icon picture PPTX Filetype Power Point PPTX | Posted on 31 Aug 2022 | 2 years ago
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...How to create engaging customer dialogues in a world constant and rapid change the journey towards omni channel communication all channels using same interface algorithm view of customers interactions seamless integration between contact centre crm puzzel focus areas going forward voice chat social email sms live self service agents media e task proactive human interaction knowledge base real time non enhancements bots roadmap end further develop agent assist application support enable scheduling from internal systems enhanced user webchat smaller changes improvements based on partner feedback admin administration knowledgebase supervisor extended capabilities add ai analyses bot analytics existing textual improve chatbot integrations microsoft teams connected strengthen deepen standardized cloud onboard more integrated apps onto marketplace ms we are planning integrate following search presence logon with for messenger inside api s still beta an early phase most it running cooperating...
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