Business Ppt Templates 72523 | Unit 2 Ittm Lesson 3

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File: Business Ppt Templates 72523 | Unit 2 Ittm Lesson 3

LEARNING OUTCOME 2 EXPLORE THE CUSTOMER EXPERIENCE MAP TO CREATE BUSINESS OPPORTUNITIES AND OPTIMISE CUSTOMER TOUCH POINTS P3: CREATE A CUSTOMER EXPERIENCE MAP FOR A SELECTED SERVICE SECTOR ORGANISATION CUSTOMER ...

Filetype Power Point PPTX | Posted on 31 Aug 2022 | 2 years ago

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...Learning outcome explore the customer experience map to create business opportunities and optimise touch points p a for selected service sector organisation journey sales force uk defines maps as visual representation of every your customers have with you it helps tell story s brand from original engagement into hopefully long term relationship at first glance is pretty simple offer something they buy but once get detail journeys are quite complex come in many varieties can contact multitude ways different starting example marketing referrals search social media enquiries above line campaigns mapping businesses step their shoes see perspective gain insights common pain how improve define what prospective need order complete purchase...

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Posted on: 31 Aug 2022 | 2 years ago
Tag: download pptx, unit, ittm, lesson,
Filetype: PPTX
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