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...Accessing your gp remotely project background in march nhs england issued guidance that gps should embed a triage system whereby most patients are seen at first instance digital transformation was underway prior to the pandemic long term plan chapter every patient have right access their digitally july withdrew its primary care standard operating procedure sop aimed formalise model due concerns raised as result of changes services and feedback from local residents on challenges with we set out gather people s experience automated email marketing what did produced comprehensive engagement organisations had three core methods collecting insight community focus groups online person telephone interviews survey total gathered experiences across all barnet collected may captured come diverse broad range includes mental health issues learning disabilities autism hard hearing deaf visual impairment excluded whose language is not english respondent profiles answered own behalf someone they cari...