Phone and Email Etiquette Etiquette Basics • Know your audience • Choose an appropriate tone • Do not be overly familiar with those you don’t know well • Always identify yourself • Use both your first and last name • Use proper grammar and standard English •Be polite Phone and Email Etiquette Phone Etiquette Basics – Voicemail Greeting • Listen to your greeting • Is the content appropriate for all users • Do you clearly identify yourself? &bull ...
Email Etiquette • What is etiquette? The customary code of polite behaviour in society or among members of a particular profession or group. Email etiquette is especially important in the work place. Purpose of email in the workplace Quick communication Share professional information Keep records of communication THANK GOODNESS FOR EMAIL! Quicker Means of Quicker Means of Communication Communication Easier Cheaper Easier Cheaper GO GREEN! GO GREEN! Email Etiquette: Do’s & Don’ts Do include a heading in ...
What is etiquette? The rules which indicate the “correct” way to behave in a certain time and place. Email etiquette is especially important in the work place 5 Basic Email Etiquette Rules Rule #1: Always include a subject and use the recipient’s name in the greeting The need for this will be made clear during out Email Safety Day. Why is a subject important? It informs recipient what the email is about. Rule #2: Do not write in ...
Why is Email Etiquette Important? • Printed words have personality –That personality makes positive and negative impressions on us. • Without immediate feedback, misinterpretation happens • Follow basic rules of etiquette to construct an appropriate tone Everyone Loves Email • Makes it easier to stay in touch • Faster and easier sometimes leads to less professionalism • Email often written as a conversation • Email needs same professionalism as traditional mail Master Gardeners and email • When you use ...
Writing and receiving emails has become an inevitable part of everyday life, both in private and business correspondence. When writing an email to your family or friends, you may be as casual as you want. But wait, are you sure you can write a proper business letter to your boss or a client? There are some business email etiquette rules and that everyone is required to follow, even if you are a non-native English speaker. 1. Subject Line Says a ...
• Email (electronic mail) is the primary mode of communication between Internet users. You use email to network with other bloggers, to grow your online business, to convert potential prospects into clients and so on. Words to Learn • Communication (n) : • Separate (v) : ayr • Potential (adj) :potansiyel • Delete (v) : silmek/ iptal etmek • Share (v) : paylamak • Permission (n) :izin • Primary (adj) :birincil • Infringe (v) : ihlal etmek • Etiquette (noun) ...
Netiquette = E-mail & Internet Etiquette •E-mail message - No nonverbal expression to supplement what we are “saying”. •Normal communication takes into account tone of voice, gestures, and proximity •Since this is absent – be very careful with email 2 Email Addresses What impression does yours leave??? 3 Email Contacts • Organize contacts by first and last name • Makes you much more efficient and professional 4 Email Length? •Brief and to the point ...
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