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...Outline socializing introducing yourself and others telephoning making receiving telephone calls presenting visual information meetings giving a report mahasiswa memahami kegiatan yang dilakukan perusahaan menjelaskan mengenai membuat surat permintaan resmi serta memperkenalkan diri dan orang lain tugas tujuan adalah agar dapat jenis business letters inquiries quotations offers sales changes in counter proposals concessions orders order acknowledgements dispatch packing transport payment reminders complaints handling sent when businessman wants some reply to an inquiry without preceding direct advertising announcements or important for obtaining better prices terms shorter time delivery the result of negotiations...