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...Dissertationliteraturereview sample literature review introduction this chapter provides a of the and secondary data that already exists in relation to corporate performance management monitoring various software systems relate how they can be applied sme s accordingly will initially discuss components bpm system it then move on describe analyse evolution response organisational demand technological development also provide an analysis current penetration market more general terms order context for future usage concept is closely linked business intelligence bi although two are different thus there these concepts function within finally critical benefits challenges implementing consideration failures implementation implications definitions has been existence many years based old adage you t manage what measure anon descriptions bpmhasbeenvariouslydefined as set analytic processes enable organisation achieve one or pre selected goals dresner area involved with managing according key ind...