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...International iso standard third edition environmental management systems requirements with guidance for use systemes de environnemental exigences et lignes directrices pour son utilisation reference number licensed to subramoney parameshwaran sparameshwaran hotmail com e store order op downloaded single user licence only copying and networking prohibited copyright protected document published in switzerland all rights reserved unless otherwise specified no part of this publication may be reproduced or utilized any form by means electronic mechanical including photocopying posting on the internet an intranet without prior written permission can requested from either at address below s member body country requester office ch blandonnet cp vernier geneva tel fax org www ii contents page foreword v introduction vi scope normative references terms definitions related organization leadership planning support operation performance evaluation improvement context understanding its needs expect...