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...Pp iso certification requirements to clients revision december bsi standard terms and conditions addendum page of contents history introduction accreditation status scope the recognition process initial enquiry application for assessment form client contact contract conduct a self pre audit not mandatory identifying cycle planning audits criteria legal regulatory two stage surveillance re duration basic guides calculation rounding additional time reduction in follow up report non conformities nonconformities levels conformity management granting multi site ict information communication technology use definition approach full remote transfer special auditor rotation certificate suspension withdrawal or actions upon marks anab confidentiality obligations complaints agreement scheduling misleading statements extraordinary serious event observers witnessing by technical experts...