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...Writing b a letter of complaint learn how to write before reading do the preparation task first then read text and tips exercises match definitions h with vocabulary definition prescription strong feeling disappointment or worry dismay shop that sells medicine pharmacy c piece paper from doctor says what call for something you need take steps d demand ask e an amount drug is dangerous bring person someone s attention f at work doing overdose g inform on duty action achieve particular result dear sir madam i am express my service your eden hill branch saturday january often collect prescriptions behalf grandmother mrs elaine bingham this occasion there were two one x mg kendomol leoprone was served quickly even though appeared be only pharmacist however as leaving saw had been given tablets ten times stronger than called if hadn t noticed difference between actual could have taken would worried about getting any future apologised corrected mistake but wanted it think happened because no...